| LL 250: Intercultural
Communication Prof. Bauer-Ramazani Worksheet for Chapter 6“Cultural Influences on Context: The Business Setting”1. What three assumptions are made about human communication? Give an example of each one for your own culture.
2. Two variables, formality/informality and assertiveness/interpersonal harmony determine responses to context and are shaped by ones own culture. Give examples.
3. The business context has become more and more globalized through various means. Name at least 3 of them.
4. In the Multinational Business context, what is the cultural view toward management and management styles in the following cultures? State the characteristic features of each management culture.
5. In most parts of the world, culturally appropriate business practices vary, and business partners are expected to be aware of them and even follow them. Indicate the major culture-specific business practices that can vary in many of the following areas: a. Protocol § Initial contacts § Greeting Behaviors § Gift giving b. Intercultural Negotiations § Pacing (speed)
§ How do negotiation styles reflect ethnocentrism? Why do negotiations break down among these negotiators? o Americans o Germans o Finns/Swedes o Russians
c. How do cultures differ regarding their perceptions of evidence and truth? o US/Western Europe/Eastern Europe o Latin America o Middle Eastern countries o Pacific Rim
d. Social Trust = “social capital”. Whom do you trust to build a company? What effect has this had on company size in different cultures? o U.S./Japan/Germany § Company type/size: o China/Taiwan/Hong Kong/France/Italy § Company type/size:
6. What are some of the important issues in the U.S. business context?
©2004 Christine Bauer-Ramazani, Saint Michael's College. Last updated: July 09, 2017 |