Memo Management

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Read the memo section of the manual, including the flow chart for memos.

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Use the (reading) task forces to rank memos.  Each task force is in a league, and each task force includes a member of each department.  Each week one task force in a league ranks the memos for that league; this way each person only has to read 12 memos, which gives that person an idea of what is going on in the organization and provides enough cases for a good comparison between good memos and not-so-good memos.  So

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On the day memos are due, have four piles for each league.  If there are two leagues, there are eight piles; three leagues, 12, etc.

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Make sure that each person puts the four memos on the correct piles.

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Instructions to memo rankers

Make comments on the memos, comments that tell the writer how to do better next time (not just “good”)

You will be graded on your comments.

Sign each memo you rank.

Provide Communications with a separate sheet of paper with your name on it that includes the ranks in descending order (12 is the highest; 1, the lowest).  This paper goes to Control, and Control only wants numbers.

Keep notes on parts of memos that everyone should hear.  You will be asked to read significant passages to everyone.

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One pile (the 5^th memo for each person) goes to the Senior Manager.

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Make sure that the right reading group gets the 4 piles.

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Instead of putting memos on reserve in the library, put them in a notebook outside my office door

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Put sign-up sheet over the latest memos so that you can tell who has read them.

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Use this sign-up sheet as part of your grade at the end of the cycle.