Pilot Project on Asynchronous Learning 

 Summary Report to the Ed Tech Committee


Dianne Lynch

 

Introduction

 

In the spring of 2003, I was considering the possibility of participating again in a collaborative teaching project with which I’d been involved twice before with colleagues in Iceland, Chile and North Carolina.  We had worked together in 2000 and 2002 on the presentation of a graduate course in Media Culture, and it had been a resounding success.  Based on that experience, I had become an enthusiastic proponent of asynchronous/distance learning, and I had been eager to explore the possibilities it presents at an undergraduate institution like Saint Michael’s.  When the EdTech RFP arrived in my email box, I was very happy to decline participation in the graduate course in order to turn my attention to our own students.

 

I proposed a “mixed-model” course because, while I have been enthusiastic about the potential of online learning, I have always had real questions and concerns about its limitations, particularly as they related to the critically important relationship between student and faculty, and to the unique challenges the format raises in terms of assessment and evaluation.  In addition, my teaching style is very dependent upon interpersonal interaction with my students; while chat rooms and email provide an alternative to face-to-face relationship-building, I remain unconvinced that they are equivalent.  Combining the two ‘platforms’ seemed to offer the best of both environments, and it provided the opportunity to assess whether my ‘gut instincts’ about the importance of physical presence were validated by experience.

 

In selecting the course, I looked for one that was taught frequently enough that I would have ample opportunity to identify a control group; I also wanted to teach a course familiar to me so that I could concentrate on the platform and pedagogy as much as on the content and curriculum.  I chose JO 102 Intro to Writing, a required first-year course that emphasizes basic writing skills (grammar, usage, syntax and style) through extensive reading and style emulation.  I teach the course as an introduction to the “Literature of Journalism”; students read the works of such writers as Mark Twain, Annie Lamott, Hunter Thompson, Truman Capote, Jack Keroac and Annie Dillard.  That format was conducive to Web presentation.  In addition, I had already built a course site on ecollege.com that I had used to teach the course during the fall of 2002; I assumed that would provide a sufficient base for the summer course (I was incorrect; more on that in ‘Lessons Learned’).  And I decided to use the EdTech grant as an opportunity to develop some core teaching tools that I had wanted to create for some time: a set of online drill-and-practice modules to help students improve their writing skills.  While there are a variety of such tools available on the Internet, I wanted to create a proprietary set of materials that would be permanently available to our students – across disciplines – and to have the ability to revise and update them as time went on.  So I built that project into the course proposal.

 

The course

 

I expected an enrollment of six.  Instead, there were 14 (eventually 13 after one student didn’t log on for the first week, discovered he was hopelessly behind, and dropped). 

 

I expected that all of the students would be sophomore journalism majors who couldn’t get into the course during their first year.  Instead, three of them fit that description. A fourth was a 1999 UVM graduate considering a career in journalism.  The rest  -- three graduating seniors who needed a final course, and seven rising seniors – enrolled in large part (I am certain) because they expected that it was going to be a breeze: “It’s a summer course; it’s a 100-level; and it’s online – how hard can it be?”  None were journalism majors; they came from sociology, business, economics, English, and history.  While the particular group was obviously unique, it merits mention that students may come to an online course – particularly in the summer - -believing that it will require less of them than a traditional course.  While it took only a couple of days to disabuse them of that notion, there’s no question that that perception played a role in their decision to take a distance course.

 

The course was structured differently from many other asynchronous courses.  As you can tell from the syllabus (if you cut and paste the URL into a browser, it’ll take you to the course:))

http://www.oec.ecollege.com/ec/crs/default.learn?CourseID=1163952&Survey=1&47=888631&ClientNodeID=161483&coursenav=0&bhcd2=1062954013

it was grounded in the assumption (indeed, the requirement) that all students participate and complete the assignments every day.  Rather than a ‘body of knowledge’ that students could access and master on their own schedule (within predetermined dates), the course was a process as much as it was a product; the expectation was that students would meet daily deadlines and would participate five days a week.  That expectation enhanced their learning, I believe, but it demanded much more of them and of me than a less ‘engaged’ model would have; some would certainly have preferred to wait until Sunday afternoon, pound through the readings, write two or three essays, and be done with it until the following Sunday.  That would have required only that I set up the course and collect the work once a week – a far more efficient and less-time-consuming process than the ongoing interaction we had every day. But it would have undermined their learning, which required them to build every day on the lessons of the day before.

 

I incorporated into the course the same five key elements central to any writing course:

 

  1. content delivery:  Students were required to read a lecture every day that highlighted a particular genre of writing or author;
  2. models of excellence:   Students were required to read as many as four articles or book excerpts modeling the particular writing style under review;
  3. emulation:  Students completed daily writing assignments (some of those were revisions of earlier drafts);
  4. collaboration: students exchanged papers and interacted in the chatroom and blog;
  5.  practice:  Students were required to complete up to three daily grammar and usage quizzes, 20 questions each.  On two occasions, they were required to complete 100-question comprehensive quizzes.

 

(See appended screenshot for the daily interface).

 

 

Assessment

 

The course involved three very different kinds of assessment:  1) assessment of student learning; 2) assessment of student experience (student evaluations of the course); 3) assessment of the efficacy and effectiveness of the grammar modules.

 

Let’s take them one at a time:

 

  1. assessment of student learning.  I came away from the experience with a less-than-clear picture of its efficacy in terms of student learning. There were several reasons for this: 1) as an experienced writing teacher, I can intuitively tell you whether one pedagogical approach produces better results than other, but the kind of rigorous assessment that would prove such assertions was well beyond the scope of this project. My general sense of it was that students who had the time to participate fully learned a great deal in the course and truly enjoyed it; students with poor skills, overbooked schedules, and expectations that didn’t match the course realities did less well.  That said, even those students were enthusiastic about the course after we’d met face to face; drawing students into the learning community and identifying their individual points of reference are processes that don’t happen through a computer screen, and they are critically important for ‘marginal’ students who really need that kind of personal contact the most.  2) The nature of a writing course makes it difficult to draw valid comparisons across classes or groups of students. The mix of students this summer was very different than our typical JO 101; during the semester, the course is restricted to journalism majors, most of them first-year students. This summer, they were all over the map, in terms of class, discipline and writing skill.  In fact, I was astonished (and appalled) at the poor writing skills of several of the graduating and rising seniors; at least four of them could not consistently write an intelligible sentence, much less express a complex idea or develop a cohesive argument in written form. At the same time, two of the students were extraordinarily gifted, insightful writers; both are now working professionally as journalists.  Such a range of skill levels required a great deal of one-on-one attention to each of the students; I often felt as though I were teaching 13 independent studies more than a single course.

 

Final grades in the course ranged from two A’s to several C’s and a D.  The average grade was a 2.7.

  1. assessment of student experience.  Student evaluations of the course were generally positive, both about their learning and about the online experience.  (For a transcript of their responses, see appendix A.)  In particular:

 

§         All but one student agreed that they ‘learned a lot’ from the grammar exercises. (One student completed only 40 percent of the exercises.)

§         Nine of the 13 agreed or strongly agreed that the face-to-face interactions were valuable. That said, they were mixed in terms of whether they’d prefer an all-online course; seven said no, four said yes, and two were neutral. 

§         Ten of the 13 said they would like to take another course online, and would recommend an online course to their friends.

§         Students were enthusiastic about their learning experience in general and their interactions with the instructor.  It was clear from their evaluations that they were pleased with the course overall.

 

 

In general, it’s my impression that students liked the course but found it difficult at times to adjust to the delivery system and its inherent demands on their attention and time.  Obviously those with more time were less concerned about those issues than those who were trying to work one or two summer jobs; their course evaluations don’t reflect the extensive interaction I had with many of them around deadlines and expectations.  The evaluations suggest, I think, that students may have found the combination of high course demands and expectations, a very compressed schedule, and the flexibility of online learning to be more of a challenge than they had anticipated it would be.  (Me, too…)

 

3.         assessment of the efficacy and effectiveness of the grammar modules.

During the spring of 2002, I worked with Matt Golec, an adjunct professor who had taught several sections of Intro to Writing,  to develop a very informal ‘control group’ against which I might be able to measure the performance of students who covered the same material through a distance course.  Let me make it clear that this was not a rigorous assessment or comparison; validity would obviously have required much greater time and resources than we had available. What we did do, however, was give Matt’s class the same 200-question grammar pre-test and post-test that I used in my online course to determine whether there were substantive differences in performance between students who had access to (and were required to complete) the practice modules and those who did not.

 

The results were as expected:  Matt’s group of first-year journalism students (n = 21) initially performed generally better on the test than did the mixed group of students who enrolled in the summer school course.  While the average score in Matt’s class was 52 percent, the average score in my summer course (n = 13) was 47 percent. (Neither group was particularly strong in basic skills.)

 

At the end of the course, however, there was a substantial difference between the groups. While Matt’s group had improved a scant 8 percent over the 15-week semester, the performance of the online summer class jumped nearly 25 points, to just under 70 percent.  Whether those results would or could be replicated and validated in a more rigorous setting remains to be seen, but initial outcomes suggest what common sense would confirm:  students who are required to work through more than 400 grammar questions inevitably improve their basic understandings of the language. 

 

Lessons Learned

 

  1. Teaching online during the summer raises unique challenges but is probably our most promising market for online delivery.  Given that, the Ed Tech Committee might want to explore the relative challenges/benefits of teaching a ‘process’ course such as writing, language learning, music composition, and mathematics vs. a ‘product’ course dependent upon content delivery and regular evaluation.  Each has its own particular issues: process courses require immediate feedback and evaluation if students are to be expected to continue to progress on a daily basis; content courses require creative approaches to presentation so that the online course is more than a digital textbook with a few chat discussions thrown in.  Effective models and “teaching tips” for each course type would be a valuable contribution to the future of distance learning at St. Michael’s.
  2. Teaching an online course is astonishingly time consuming.  I had taught the course before and I had the framework of the course site already constructed.  I expected to be able to build it out one week at a time, in order to be sensitive to where this particular group of students was in terms of skills and understandings.  What I found is that I spent at least 8 hours a day in front of my computer, responding to their emails, grading their daily assignments, writing (and rewriting) my lectures, revising the next day’s assignments based on the problems they’d had with today’s, etc. etc.  Because their schedules were so different – some worked mornings, some afternoons, some evenings – I felt the need to be available to them all day long if I expected them to complete their assignments on a daily basis; that’s obviously not the way to do this, but I am still uncertain as to what the best way is.  One option would be to have all of the assignments due on a single day of the week – but that takes a huge toll in terms of their learning process: they need feedback daily if they’re going to improve their writing.
  3. Faculty and students must be made far more aware of the challenges of online learning.    I have never taught a more time-consuming course; it was the equivalent of 13 independent studies, all running simultaneously.  Students, for their part, were astonished at the demands of the course; they truly expected it to be “Internet fun” and an easy three credits.  The college might even consider setting a gpa limit for online learning; better students can more easily handle its demands. 
  4. Real-life interaction is necessary.  Students should be required to come to campus at least twice during a four-week session; the dynamic online changed dramatically after we had had the opportunity to meet one another in real life.  We are physical beings; we need physical contexts.  And as I said, marginal students really need the kind of ‘face time’ and direct discussion unique to classroom learning.  Our seven-hour sessions combined group discussion, peer coaching, and formal assessments; by the time they were over, we had made connections, we had common experience, and they were no longer isolated learners.  It made a difference.  After the second session, I spent more than three hours with three of the really marginal students, hanging out in my office, just finding out who they were and what they cared about.  It made an extraordinary difference in their commitment to and engagement with the course. 
  5. The grammar modules are an effective tool for teaching basic writing skills; they represent precisely the kind of drill-and-practice exercises for which the Web is uniquely well suited.  I am in the process of transplanting them from the ecollege.com site to freestanding Web modules; I am using software developed in the UK called “Hot Potatoes” and I have hired a UVM grad student to do the CGI coding.  I had hoped to work with the college’s IT staff to get the modules posted on the Web, but had a very difficult experience with Rick Murphy; as a result, I bought my own Web hosting space and a domain name www.grammar101.org, and hired somebody to produce the scripts necessary to get the modules posted.  He’s busy, but he’s working on it, and I hope to have the site up and running this week.  Two lessons to be learned out of that experience:  Online learning depends upon efficient, effective technology to support it.  Ecollege.com is an excellent tool; it is reliable, efficient and responsive to student and faculty needs. It’s worth the cost.  Experimentation, on the other hand, is not (in my experience) supported or encouraged on campus.    

 

Thank you for the opportunity to teach the course.  It was an invaluable learning experience.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Appendix A:  A screenshot of the home page, just to give you a sense of what it looks like and how it worked:

 

 

 

 

Appendix B: Summary of the Course Evaluations, Intro to Writing Summer 2003

 

 

 

This fall, I will be a: Sophomore (3)    Junior  (0) Senior (6) Graduate (3)  Other (1)

 

My Grade Point Average is       range from a high of 3.7 to a low of “Low” (a student’s self-reported GPA).  Average was 2.6 – relatively low for Saint Michael’s, where the average gpa is 3.1.

­           

 

This course is: a course in my major      3

                        a general requirement    0

                        an elective                    10

                        other                           

 

The grade I expect to receive in this course is:   A (0)    B(10)   C(3)     D         F

(Actual grades: 2 As, 3 Bs, 2 B-s, 1 C+, 2 Cs, 2 C-s, 1 D --  course average: 2.3)

 

 

 

Overall, I would rate my technical computer, email, and Internet skills as follows:

 

                       1                      2                   3  (5)                4  (5)                5 (3)       

 

                   Novice                                    Average                                     Expert                  

 

 

 

  

 

The online format made access to this class convenient.

 

                    5  (5)                4  (5)                3 (3)                   2                      1          

               Strongly agree                             neutral                                strongly disagree

 

 

 

I enjoyed taking this course online more than I would have if I had taken the course in the classroom.

 

                    5 (1)                 4 (2)                3  (6)                2  (2)                1  (2)       

               Strongly agree                             neutral                                strongly disagree

 

 

 

Overall, I enjoyed using the technology in this course.

 

                       5                   4 (4)                 3 (7)                 2 (2)                   1          

               Strongly agree                             neutral                                strongly disagree

 

 

 

 

The ecollege.com site worked (with the possible exception of the Dropbox).

 

                    5 (2)                 4 (8)                 3 (2)                 2 (1)                   1          

               Strongly agree                             neutral                                strongly disagree

 

 

 

The assignments posted on the web pages adequately explained what I needed to do.

 

 

                    5 (8)                 4 (4)                   3                   2 (1)                   1          

               Strongly agree                             neutral                                strongly disagree

 

 

 

Contacting the instructor by email or telephone was an effective way to get help when I needed it.      

 

                        5 (12)               4 (1)                 3                      2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

The instructor’s lectures and instructions on the site presented the material clearly.

 

                        5 (11)               4 (2)                 3                      2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

The instructor used examples from his/her own experience or research.

 

                        5  (12)              4 (1)                 3                      2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

The instructor was helpful in accommodating my summer schedule and work load.

 

                        5 (10)               4 (3)                 3                      2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

The instructor was sensitive to the fact that this was a new learning experience, and accommodated students’ needs accordingly.

 

                        5 (11)               4 (2)                 3                      2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

The instructor demonstrates a commitment to high standards of professional competence.

 

                        5 (13)               4                      3                      2                      1

               Strongly agree                           neutral                              strongly disagree

 

 

The instructor seems to care about my learning.

 

 

                        5 (13)               4                      3                      2                      1

               Strongly agree                           neutral                              strongly disagree

 

 

 

The punctuation and grammar exercises were the least valuable part of the course.

 

                        5 (3)                 4 (2)                 3 (5)                 2 (3)                 1

               Strongly agree                           neutral                              strongly disagree

 

 

 

I contacted the instructor by email or telephone when I was having trouble or had questions.

 

                        5 (13)               4                      3                      2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

I was able to access the web-based material when I needed to.

 

                        5 (5)                 4 (8)                 3                      2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

 

Handouts, lectures, grades, homework due dates, etc., were available on the website.

 

                        5 (7)                 4 (5)                 3 (1)                 2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

 

 

 

The amount of one-on-one interaction I had with the instructor (including electronic communication/email) was more than I’ve had with instructors in my traditional “real-life” classes. (This refers to actual interaction/conversation, not just being in the same room/lecture hall.)

 

                        5 (4)                 4 (5)                 3 (3)                 2 (1)                 1

               Strongly agree                             neutral                                strongly disagree

 

 

 

The amount of work in this class was about the same as in other three-credit summer-school classes.

 

                        5 (6)     4 (3)     3 (1)     2          1 (3) – “was more

               Strongly agree      neutral    strongly disagree   don’t know

 

 

 

  I found it easy to find things on the course site.

 

 

                        5 (3)                 4 (7)                 3 (3)                 2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

 

I learned a lot in this course.

 

                        5 (8)                 4 (4)                 3 (1)                 2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

 

I completed all of the punctuation/grammar/usage exercises on the site.

 

                        5 (13)*             4                      3                      2                      1

               Strongly agree                             neutral                                strongly disagree

*because the quizzes were auto-graded, I know that this was not even close to being accurate. In fact, a few student completed fewer than 40 percent of the quizzes.

 

My punctuation/grammar/usage skills improved over the past four weeks.

 

                        5 (3)                 4 (9)                 3 (1)                 2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

 

 

 

I found it harder to learn new concepts from the Website materials than from listening to my professors’ lectures.

 

                        5 (4)                 4                      3 (6)                 2 (2)                 1 (1)

               Strongly agree                             neutral                                strongly disagree

 

 

 

I found the face-to-face interactions on campus twice during the course to be worthwhile.

 

                        5 (5)                 4 (4)                 3 (2)                 2 (2)                 1

               Strongly agree                             neutral                                strongly disagree

 

 

 

I’d prefer a class that was all-online, without the ‘real life’ sessions.

 

                        5 (2)                 4 (2)                 3 (2)                 2 (2)                 1 (5)

               Strongly agree                           neutral                              strongly disagree

 

 

                                                             

 

I would have liked to have had regularly daily chatroom sessions with the instructor.

 

 

                         5                     4 (3)                 3 (1)                 2 (6)                 1 (3)

               Strongly agree                             neutral                                strongly disagree

 

 

 

 

I put more effort into this course compared with other 100-level courses I’ve taken.

 

 

                         5 (8)                4 (5)                 3                      2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

 

I would like to take another course online.

 

 

                         5 (2)                4 (8)                 3 (3)                 2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

 

 

 

 

 

 

 

Rank in order of importance from 1-5 (if one doesn’t apply to you, just cross it out):

 

I took this class because:

 

              __________ It was online, which meant I could fit it into my schedule.

 

             _________  I’m really interested in developing my writing skills.

 

             _________  It was a required course.

 

            _________  I needed the credits to graduate.

 

            _________  I thought it was going to be easier than it was J.

 

           

 

I would recommend an online course to my friends.

 

 

                        5                      4 (10)               3 (3)     2                      1

               Strongly agree                             neutral                                strongly disagree

 

 

 

 

Other comments?

 

It was definitely interesting.

 

I thought the course was very challenging and it took a lot of effort although I ddi not have a lot of time on my hands. If I could have taken this course in a regular classroom, I would have.

 

Thank you!

 

It’s been a pleasure.

 

This was a great experience for me.  I enjoyed the reading and didn’t mind writing  papers. This is a first for me, which is why I loved this class.  Dianne was an inspiration to myself and to the other people in the class. I would recommend this class to anyone who enjoys reading and writing.

 

Great experience, especially in summer.  Perfectly suited for a writing class (though we did miss out on a lot of workshopping, which would have been helpful)

 

You taught me a lot about my writing. I’m really glad I took this course. You are really a great teacher. Thank you so much!

 

Awesome professor, the most caring I’ve seen yet.

 

I thought I worked very hard for a three-credit course.