v Moore
(1989), Johnson & Johnson (1989)
v S è Content: goals, tasks, assignments
v T è S: clarification, elaboration, assessment
v S è T: concerns, questions, comments
v S è S:
§Giving/receiving
help (task-elated/personal)
§Exchanging
resources / information
§Giving/receiving
feedback on taskwork and teamwork behavior
§Challenging
each other’s reasoning
§Encouragement
q
v
v
Types of
Interaction