BU113: Critical Thinking and Communication in Business
Prof. Bauer-Ramazani 

Source: Saint Michael's College Student Resource Center -- Career Development

The Interview
Interviewer's Perspective

  • Establish rapport
  • Set agenda: Who are you looking for?
  • Gather predictive information
  • Describe job opening
  • Conclude the interview


The Interview
Interviewee's Perspective


Not all of what you get across to an employer in an interview is through the answers you give to questions. In fact, only 7% of your impact is through words. The chart above shows the impact that your "non-verbal messages" (tonality and body language) make on an interviewer.