EN103: Academic
English
Name _____________
for
Critical Thinking and Communication in Business (BU113)
Ch.
Bauer-Ramazani
LECTURE GUIDE/QUIZ
The Structure of Organizations
DIRECTIONS: Use
the notes you took in class to complete the following questions. T/F, MC, and Fill-in-the-blank questions
count 2 points; points for essay questions vary (see points in
parentheses).
1.
STATE the definition of management
(4 points).
2. T/F The
most efficient way to organize a business is to have a financial expert in each
area, e.g. marketing, production, human resources.
3.
The benefits of organizing include
-
creating a work environment where each area fulfills the strategic plan
of the company.
-
Establishing clear reporting
relationships
-
Setting up a chain of
command
-
Clarifying, coordinating, and unifying
the work environment
-
All of the above
-
None of the above
4.
STATE the scalar principle.
5.
Unity of command
refers to
-
reporting relationships in general
-
reporting to more than one supervisor
-
reporting to only one supervisor
-
supervisors that give too many commands
6.
Delegation
means
_______________________________________________.
7. Organization
charts show
-
Differences in structure among all companies
-
The chain of command in an organization
-
Reporting relationships in an organization
-
The span of control of each manager
-
All of the above
-
None of the above
8.
A manager to whom 30 or 40 employees report has a WIDE / NARROW
span of control.
9.
DEFINE
span of
control.
10. T/F
Employees in an organization where managers have a wide span of control
receive more support and training than employees in an organization with a
narrow span of control.
11.
ILLUSTRATE a narrow span of control and STATE its
advantages and disadvantages.
12. T/F A
major advantage of decentralization is that decisions can be made
faster.
13.
An organization with 3 VPs, 2 middle managers, and 2 assistant managers
is CENTRALIZED / DECENTRALIZED.
14. T/F A
line position typically has a supporting function.
15. T/F Line
personnel typically make the decisions in the company.
16.
DEFINE departmentalization.
17.
NAME the major functions in an organization.
18.
A company that has offices in different parts of the country probably is
departmentalized by
-
function
-
product
-
customer
-
region
-
matrix
19.
A company that has several product lines such as sedans, trucks, airplane
engines, etc. probably departmentalizes by
-
region
-
matrix
-
customer
-
product / division
-
function
20.
A company that has a human resources manager, a finance manager, a
marketing manager, and a production manager in each branch departmentalizes by
-
region
-
matrix
-
customer
-
product
-
function
21. T/F Tall organizations typically have a hierarchical
structure and many layers of
management.
22.
T/F In a
matrix organization, employees may have two supervisors for the duration of a
project.
23.
A company that gives a handbook of policies
and procedure to each new employee is probably a FORMAL / INFORMAL
organization.
24.
COMPARE/CONTRAST the formal / informal organization.
25. T/F In an
informal organization employees tend to follow the person with the most
power.
26. T/F The
boss/supervisor/manager is always the person with the most power in an
organization.
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