EN103: Academic English for Name _________________

Foundations of Business Administration (BU113)

LECTURE GUIDE/QUIZ

Group/Team Management

DIRECTIONS: Use the notes you took in class to complete the questions.

1. T/F Team work belongs to the area of management.

2. The purpose of the exercise of having several people lift up a male student from the floor to the table was to

a. demonstrate that women are not as strong as men.

b. demonstrate that more can be accomplished in a group than alone.

c. bring some humor to the classroom.

d. make fun of the students involved in this exercise.

3. T/F Each team will experience five stages of development.

4. T/F During the forming stage team members usually express strong disagreement.

5. Cultural differences and different values/opinions may arise in the ___________ stage.

6. The storming stage can be characterized (described) as a ________________________.

7. Synonyms for norms are ____________ and ____________.

8. T/F During the norming stage group members obey and enforce the rules.

9. T/F During this stage everyone acts alike.

10. T/F During the performing stage everyone acts alike.

11. T/F Teams follow well-known rules during the _______________ stage.

12. T/F During the performing stage differences are accepted and used to the group's

advantage.

13. T/F In the Asian culture open conflict is accepted and expected.

14. T/F In the US culture it is not acceptable or expected to express conflict openly.

15. T/F Conflict is always bad.